Legal
Privacy Policy
Summary
We collect account information, essay content, usage and security information, and billing-related metadata needed to run the service. Payment card details are handled by Paddle. We do not sell personal information.
Privacy Contact
Privacy questions or requests can be sent to support@unigpt.org.
What We Collect
Depending on how you use the service, we may collect:
- Account information such as your name, email address, and login details supplied through authentication providers.
- Essay-related content, including drafts, prompts, target schools, generated feedback, and revision history stored in your account.
- Service usage and security information such as request metadata, IP address information, and rate-limit or abuse-prevention records.
- Billing-related metadata such as subscription status, transaction references, and customer identifiers provided through Paddle.
How We Use Information
We use information to:
- Authenticate users and maintain accounts.
- Provide essay analysis, account history, and billing access.
- Operate, secure, debug, and improve the service.
- Enforce usage limits, prevent abuse, and investigate misuse.
- Comply with legal obligations and respond to lawful requests.
Retention
We retain information for as long as reasonably necessary to operate the service, maintain user accounts, support billing, resolve disputes, enforce agreements, and meet legal obligations. Retention periods may vary by data type and operational need.
Your Choices
You may contact us to request access, correction, or deletion of your personal information, subject to applicable law and legitimate operational or legal constraints. You can also manage some information directly through your account.
Changes
We may update this policy from time to time. If we make material changes, we may revise the effective date above and update the page.